1. Scope of Application

These terms and conditions apply to the rental of the holiday apartment "Time to Relax," Brennhorster Str. 41, 32479 Hille, to guests for temporary accommodation, as well as to all related services provided by the landlord.

2. Contracting Parties

The landlords are:
Vera and Dirk Reimler
Unterm Berge 44
32479 Hille, Germany

3. Booking and Conclusion of Contract

By submitting a booking inquiry, the guest makes a binding offer to conclude an accommodation contract. The contract only becomes effective once the booking has been expressly confirmed by the landlord. Booking inquiries received via the website or Smoobu will be processed based on availability.

4. Prices and Payment Terms

The prices stated at the time of booking apply. Unless otherwise agreed, a deposit of 20% of the total price is due within 7 days of the booking confirmation. The remaining balance must be paid no later than 7 days before arrival. For short-term bookings, the total amount may be due immediately.

5. Security Deposit

A security deposit is currently not required.

6. Check-in and Check-out

Arrival (Check-in) is possible from 2:00 PM (14:00). Departure (Check-out) must be completed by 11:00 AM. Any deviating times must be arranged in advance.

7. Use of the Holiday Apartment

The holiday apartment may only be occupied by the number of persons specified in the booking. Subletting or transferring the apartment to third parties is not permitted. Parties or events are only allowed with the express prior consent of the landlord.

8. Pets, Smoking, and House Rules

Pets are permitted only by prior arrangement. Smoking is not permitted inside the holiday apartment. The guest agrees to comply with the house rules provided in print or digital format.

9. Obligations of the Guest

The guest must treat the holiday apartment and its inventory with care. Any defects, damages, or malfunctions must be reported to the landlord immediately. The guest is liable for any culpably caused damage in accordance with statutory regulations.

10. Withdrawal by the Guest / Cancellation

The guest may withdraw from the contract at any time before the start of the stay. The date on which the landlord receives the declaration of withdrawal is decisive. The following flat-rate cancellation fees apply:

• Up to 30 days before arrival: free of charge
• 29 to 7 days before arrival: 30% of the total price
• Less than 7 days before arrival: 70% of the total price

The guest reserves the right to prove that the landlord suffered no damage or significantly lower damage.

11. Withdrawal by the Landlord

The landlord may withdraw from the contract or terminate the contractual relationship without notice if force majeure, official measures, security reasons, or other circumstances beyond the landlord's control make fulfillment impossible, or if the guest uses the apartment in breach of the contract.

12. Liability of the Landlord

The landlord is liable without limitation in cases of intent and gross negligence. In cases of simple negligence, the landlord is liable only for the breach of essential contractual obligations and limited to the amount of damage foreseeable and typical for the contract. Liability for injury to life, body, or health remains unaffected.

13. Wi-Fi Usage

If Wi-Fi access is provided, it is offered on a voluntary and revocable basis. The guest may not use the internet access for illegal purposes. No guarantee is given for constant availability, suitability, or specific transmission speeds.

14. Keys / Access Devices

In the event of loss of keys, transponders, or other access devices, the guest is liable for the necessary replacement and consequential costs, provided they are responsible for the loss.

15. Lost Property

Items left behind will only be forwarded upon request, at the risk and expense of the guest.

16. Final Provisions

German law applies. Mandatory consumer protection regulations of the country in which the guest has their habitual residence remain unaffected. If the guest is a merchant or does not have a general place of jurisdiction in Germany, the place of jurisdiction shall be the seat of the landlord—insofar as legally permissible.